faqs

1.What types of customization services do you provide?

We offer professional pet portrait customization, as well as human portrait customization, movie character customization, game character customization, and many other styles. You can choose different artistic styles according to your personal preferences.

2.What kind of photos do I need to provide?

For the best artistic results, please upload clear, high-resolution, well-lit photos. The subject in the photo (pet, person, or character) should be complete and clearly detailed. If you are unsure whether a photo is suitable, our design team will review it before production.

3.Can I request design revisions?

Absolutely! Within 1-2 days of placing your order, we will send you a draft design (Proof) of the artwork. You can provide suggestions for revisions; we support unlimited free revisions until you are 100% satisfied before we proceed with printing and shipping.

4.How are your artworks made?

Each of my DeepTextra pieces is meticulously crafted using a variety of techniques, including digital engraving, texture embossing, multi-layer printing, and hand finishing. Each artwork is made individually after an order is placed; it is not mass-produced.

5.Is the artwork really textured?

Our artwork features realistic raised textures and embossed details, revealing visible depth and tactile feel under light, allowing you to truly experience the touch.